Another Kingdom Consultant accepted that request before you did

What does that mean? When a GCO creates a request for a one-hour call, we take that request and match it to up to four Kingdom Consultants (KCs). The first KC to accept that request is connected to the GCO. Anyone who didn't respond to that request will receive a notification informing them that the request is no longer available.

Worried that you won't get a chance to serve? Fear not! As we continue to onboarding new missions efforts around the world to be a part of Switchboard, you will receive more and more opportunities for you to impact the Great Commission.

Absolutely. Here's how we suggest you make the most out of Switchboard.

Connect with Kingdom Consultants to help your mission, your organization, or you/your family.
Our KCs are gifted in all sorts of areas, meaning that they can directly support the activities of your organization, help you run a more effective organization, or even help you and your family directly. Check out this article to learn more about how our KCs can provide three-fold empowerment to those serving the Great Commission.

Create multiple requests at a timeWe don't limit the number of requests you can create. Go ahead and create a request for some marketing help, some business coaching help, and some website design help. We can start recruiting and help you assemble a team in no time!

First, let us know at your earliest convenience. The easiest way to do so is to send a message to concierge@globalswitchboard.io. Our concierge is copied on all of the connections we make via email, so you should always be one click away from our concierge.

Switchboard is completely free for all Great Commission organizations using our platform.

At present, it currently takes an average of 45min to get connected to a Kingdom Consultant after creating your initial one-hour consultation request. For virtual roles it can take longer to find the right fit for your role.

Yes! You can check out the catalog on our website to learn more about the kinds of connections you can create on the platform.

If your organization works in a high risk or sensitive context. Please consult your organization’s cybersecurity department about using online services and communicating with other users on Switchboard.

You can also review Switchboard's security recommendations for GCOs.

All user information is stored in encrypted databases & transferred using encrypted internet protocols.

At present, you cannot customize the frequency of opportunities you receive, as these are subject to demand. If you need to take a break from receiving opportunities through Switchboard, contact support@globalswitchboard.io and we will pause all incoming requests to your profile for a desired period of time. 

Switchboard offers opportunities for one hour calls through our platform based on the specialties listed in our catalog. If you no longer want to receive certain types of one hour conversations, edit your profile and remove the no-longer-desired specialty from your profile.

The volume of service opportunities you receive is entirely dependent on the number of Great Commission Organizations who are joining Switchboard and requesting conversation. On top of that, we don't see the same level of demand for every specialty we list in our catalog. As such, we cannot guarantee you any particular frequency of service opportunities.

The key here is to make yourself available for the Great Commission, invite missionaries, church planters, and ministry workers you know to join the platform. Please continue to pray that God multiplies the number of Great Commission Organizations on our platform.

We can guarantee that you will only receive opportunities to serve that match the specialties you add to your profile. However, we are always learning and trying to find ways to help translate needs into specialties. Sometimes our specialties miss the mark and we need to reword them or add new specialties to our catalog. Keep us posted by messaging our support team or making suggestions in our catalog so we can provide better matches over time.

On Switchboard, the expectation is for you to volunteer one hour of your time to share expertise and talk with a ministry worker in one of our Great Commission organizations. We are not a freelance site and do not support paid service providers operating through our platform. Once you've wrapped up that initial call, you are free to move on from the connection. We'll send you a short feedback form to ask how it went.

That being said, we've had several connections where both parties really connected and felt a shared sense of mission.

In those cases, those two have kept talking to one another for a few follow-up calls or even worked on a project together beyond that initial one-hour conversation. However, even in those cases, those users have maintained a volunteering relationship rather than a contractor/freelancer relationship.

You can make as many requests as you want per month. Bring the needs and we will bring the Kingdom Consultants!

It can be either. When an organization is large, we find the greatest impact often comes from supporting those in the field. But the experience and skills available at Switchboard are also very applicable to those leading in organizational roles.

During the registration process, you will see questions to help  you assess what roles you may need.

If you're still not sure you can schedule a conversation with an operator who will walk you through a discovery session to explore where you can find the most help.

Yes! You may connect with more than one GCO at a time.

But take into consideration that initial conversations may lead to more ways you may help that GCO if you so choose.

Let’s start with one connection and grow from there.

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Many times a simple conversation or task reveals a broader issue that requires more time.

Sometimes the KC from the initial conversation is able to work on the resulting project. But other times, they may not have the time or expertise needed. 

But don't worry. All you need to do is make another more specific request now that you know more clearly what you need.

You will initially direct messages through the Switchboard, where the communication will evolve into possible emails or texts.

Once connected, you can coordinate schedules and communication methods.

You may request several conversations at the same time, but a better question may be, how many KCs can you juggle at a time?

We suggest starting with big things first, those priorities with the greatest impact on your day and/or organization, slowly increasing your bandwidth.

Remember, you can return to the Switchboard at any time to submit additional requests and make additional connections.

We're in it with you for the long haul.

The conversation is just the beginning. Many requests can be solved within the hour. Others, not so much.

If there is more work to be done, finish the conversation by identifying the next steps.

At the end of the conversation, the GCO and the KC may mutually decide to continue the connection with a follow-up or a project if more help is needed, but this should not be an expectation.

It's just a one-hour conversation around a specific topic. It could be done through a video conferencing tool, WhatsApp, or any number of other ways to connect.

This initial connection between the GCO and the KC is not necessarily to solve all the issues. Just make a connection first and discuss the topic or task at hand. If that task can be solved or a resolution plan layout within the hour, great.

At the end of the conversation, the GCO and the KC may mutually decide to continue the connection with a follow-up or a project if more help is needed.